MENTAL HEALTH & DISABILITY SUPPORTS | HUNTER & CENTRAL COAST

About us

Mental health and disability support specialists

As a provider since the rollout of the NDIS, we have deep connections with local support services, government departments and local businesses, ensuring your NDIS journey is efficiently moving in the direction of your goals.

Disability and mental health support specialists

Hunter Care Group was founded by CEO Jarrod Burns. Having worked in the disability support industry for years, he was frustrated by seeing both clients and staff treated poorly – and he set out to change things for the better for everyone.

Today, we’re a young, energetic, fresh-thinking team of mental health and disability support specialists on a mission to shake up the industry. We want participants to live life as comfortably and proactively as possible and staff to be happy in their work.

We’re currently one of the largest NDIS providers in the Hunter region – with the potential to grow nationwide. However, expansion will only happen when we’re 100% confident we can still deliver the same high level of reliable, consistent and individualised support.

We do NDIS support right.

Award-winning mental health and disability support

2021 Australian Small Business Awards

WINNER - Health Improvement Services

2020 Australian Small Business Awards

WINNER - Business Growth Award

2018 Local Business Awards

WINNER - Business Person of the year – Jarrod Burns

Our mission

“To assist and enhance quality of life by providing uplifting, reliable and consistent recovery-focused mental health and disability supports. We put people first, simplify the process, and pair our NDIS participant clients with like-minded support staff.”

Our Vision

“To shake up the status quo of the mental health and disability supports industry.”

— NDIS SUPPORT DONE RIGHT

Our values

What we stand for and believe in as an organisation.

Always be there

We’re accessible, efficient, reliable and provide consistent care for our clients

Stay connected

We keep in regular contact, communicate changes and build strong bonds when delivering disability services in Newcastle

Be authentic

Honesty is our policy. We’re straightforward, display integrity and show up as ourselves

Respect as yourself

We treat people as we would treat ourselves. With respect, support, compassion and dignity

People first

When we take care of our workers, they take care of our clients. Profit comes second

Listen and innovate

By listening to each other and the community, we can spark ideas and raise standards

We love Hunter Care Group

I’ve never worked for such a brilliant team. The guys here go above and beyond for their consumers.

— Josh A

This brilliant group of carers are amazing and the caring oozes out of all of them. With NDIS supports, the clients are supported with friendly carers with different experiences and hobbies. I have always been matched with workers suited to my needs.

— Lesley R

When we met our COS from Hunter Care Group, he was friendly, gave us clear advice and was excited to help our son find good quality of life. It made us feel hopeful for his future to see someone so passionate about helping to make a difference in our son’s life.

— Tiffany T

Amazing environment to work in, really well organised and the staff are all so helpful and friendly to both clients and team members.

— Lyndsay G

I am proud to say I’m a support worker with Hunter Care Group. This company goes above and beyond for all their consumers and staff. Management is amazing, they are always communicating with staff and consumers and always there to answer any questions or help in any way possible. I love every day working with my consumers and helping them with achieving their goals.

— Kelly B

My son receives supports through Hunter Care Group for his NDIS plan and I have been blown away with the level of commitment from all involved. Always suiting my sons needs to experienced and suitable support staff. Thank you.

— David M

A dynamic company looking to change how supports are being implemented treat everyone with dignity and compassion while treating each person with an individualised approach.

— Kristen R

I have experienced supports through a range of services in Newcastle and Hunter Care Group is by far the best! Thank you, Hunter Care Group, you have changed my life!

— Susan K

Not even a week after our first interview and we were updated on how things were progressing and our son is looking forward to starting his program! What a difference a caring, well-organised service makes! Thank you, Hunter Care Group.

— Tiffany T

Excellent disability support service definitely deserves the five-star rating. Very highly recommend for NDIS plan management and one to one support. Prompt and efficient very happy with the service provider Hunter Care Group.

— Jo J

I have been receiving supports through Hunter Care Group for two years now. I have always been supported throughout any process and the caring nature of those involved has supported me dramatically with achieving my goals and being comfortable with who I am.

— Susan K

News

Join one of the most trusted NDIS providers in Newcastle

Looking for NDIS job opportunities? We care about our people and offer an inclusive and team-orientated work culture. Whether you’re out in the community or based in our head office, we help you deliver life-changing mental health and disability services in Newcastle and the Hunter – while offering heaps of employee benefits.

Learn more

Two Hunter Care Group support workers walking down a footpath.

MENTAL HEALTH & DISABILITY SUPPORTS | HUNTER & CENTRAL COAST

About us

Mental health and disability support specialists

Disability and mental health support specialists

We do NDIS support right.

Award-winning mental health and disability support

Our mission

Our Vision

— NDIS SUPPORT DONE RIGHT

Our values

Always be there

Stay connected

Be authentic

Respect as yourself

People first

Listen and innovate

We love Hunter Care Group

Join one of the most trusted NDIS providers in Newcastle

NDIS support done right

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