About us

We’re shaking up the mental health and disability support industry and changing lives.

As a provider since the rollout of the NDIS, we have deep connections with local support services, government departments and local businesses, ensuring your NDIS journey is efficiently moving in the direction of your goals.

Mental health + disability support disruptors

Hunter Care Group was the brainchild of our CEO Jarrod Burns. Having worked in the disability support industry for years, he was frustrated by seeing both clients and staff treated poorly – and he set out to change things for the better for everyone.

Today, we’re a young, energetic, fresh-thinking team of mental health and disability support specialists on a mission to shake up the industry. We want participants to live life as comfortably and proactively as possible and staff to be happy in their work.

We’re currently one of the largest NDIS providers in the Hunter region – with the potential to grow nationwide. However, expansion will only happen when we’re 100% confident we can still deliver the same high level of reliable, consistent and individualised support.

We do NDIS support right.

Award-winning mental health and disability support

2021 Australian Small Business Awards

WINNER - Health Improvement Services

2020 Australian Small Business Awards

WINNER - Business Growth Award

2018 Local Business Awards

WINNER - Business Person of the year – Jarrod Burns

Our mission

“To assist and enhance quality of life by providing uplifting, reliable and consistent recovery-focused mental health and disability supports. We put people first, simplify the process, and pair our NDIS participant clients with like-minded support staff.”

Our Vision

“To shake up the status quo of the mental health and disability supports industry.”


Our values

What we stand for and believe in as an organisation.

Always be there

We’re accessible, efficient, reliable and provide consistent care for our clients

Stay connected

We keep in regular contact, communicate changes and build strong bonds when delivering disability services in Newcastle

Be authentic

Honesty is our policy. We’re straightforward, display integrity and show up as ourselves

Respect as yourself

We treat people as we would treat ourselves. With respect, support, compassion and dignity

People first

When we take care of our workers, they take care of our clients. Profit comes second

Listen and innovate

By listening to each other and the community, we can spark ideas and raise standards

We love Hunter Care Group

Join our team

Looking for NDIS job opportunities? We care about our people and offer an inclusive, nurturing and supportive work culture. Whether you’re out in the community or based in our head office, we help you deliver great care and offer a heap of employee benefits.