YOUR #1 NDIS PROVIDER | NEWCASTLE

Coordination of supports

Make the best use of your funding with the help of one of our Coordinator of Supports (COS)

As a provider since the rollout of the NDIS, we have deep connections with local support services, government departments and local businesses, ensuring your NDIS journey is efficiently moving in the direction of your goals.

Feel more connected and build capabilities

We understand that working with your dedicated NDIS funding can be daunting – and so does NDIS. That’s why many people choose to get the help of a coordinator of supports or COS who can guide them to make the right decisions and spend their funding wisely.

Our coordinator or supports team is one of the largest in the Hunter region. From this pool of specialists, our managers match you or a participant or loved one with a COS with the right skills and experience to best support and advise you in the early stages.

How can our coordinators of support help?

Assist in understanding what supports are funded in your NDIS plan and how we can implement them together
Work with you to develop a comprehensive goal plan using a SMART goal template to ensure you’re at the centre of all agreed goals
Collaborate with all services involved in your care. This may include Your GP, Health, TAFE, the Department of Housing and other NDIS services
Support you through your NDIS plan review process
Set up your NDIS portal access on the myGov website
Involve you in all aspects of your support, choices on plan allocation and plan review

Who are our coordinators of supports?

Our coordinators of supports are a team of trained professionals.

Kym Draeger

Senior Coordinator of Supports

Aged Care, Management, Human Resources, WHS

What do you love about working at Hunter Care Group?

I love the positive culture Hunter Care Group provides and the supportive work relationships.

What are your favourite interests/activities out of work?

Spending time with loved ones, holidays to new destinations and going to concerts.

What's your favourite Newcastle hangout?

Port Stephens area – especially the beaches.

Malina Skelly

Specialist Coordinator of Supports

Bachelor of Social Work (Honours)

What do you love about working at HCG?

The passionate, consumer focused care provided by staff.

What are your favourite interests/activities outside of work?

Spending time with my family and friends, spending time at the beach and the gym.

What's your favourite Newcastle haunt/hangout?

Hickson Street Lookout.

Kacey Houldsworth

Coordinator of Supports

Bachelor of Arts | Bachelor of Teaching

What do you love about working at Hunter Care Group?

Hunter Care Group is a great organisation with a highly skilled team and sincere core values that all staff embrace.

What are your favourite interests/activities out of work?

I love spending time with my family, friends and dog Maggie. I enjoy going to the beach, bushwalking, painting, music and going on adventures!

What's your favourite Newcastle hangout?

All of the beaches!

Leesa Wholohan

Coordinator of Supports

Diploma of Community Services (Mental Health)

What do you love about working at Hunter Care Group?

The positive team environment and the passion within the team to provide a high standard of support for the individuals we work with.

What are your favourite interests/activities out of work?

I enjoy camping and being surrounded by nature, spending time with the best dog in the world, Lottie, and making the most of every day.

What's your favourite Newcastle hangout?

The bogey hole, Stockton (for rollerblading) and the far end of Nobby's beach.

Jack Mclennan

Coordinator of Supports

Certificate III Business | Currently studying Bachelor of Social Work

What do you love about working at Hunter Care Group?

I love how much Hunter care group care about the staff and the participants. I believe we provide the highest quality person-centred care in the industry which makes me proud to be a part of the organisation.

What are your favourite interests/activities out of work?

My interests are golf and watching all sports.

What's your favourite Newcastle hangout?

Mereweather baths or any of the surrounding beaches are my favourite spots to relax!

Lily Robards

Coordinator of Supports

Currently undertaking Certificate IV in Community Services

What do you love about working at Hunter Care Group?

I love working with amazing colleagues who are dedicated to their jobs and are a wealth of knowledge. Hunter Care Group is like a second family.

What are your favourite interests/activities out of work?

I love spending time with family and friends and going to the beach during the summer. I also enjoy going on road trips with my friends and using my weekends to enjoy music festivals.

What's your favourite Newcastle hangout?

Caves Beach.

Anne-Marie Adams

Coordinator of Supports

Diploma in Community Services

What do you love about working at Hunter Care Group?

The culture and being able to help participants achieve their goals.

What are your favourite interests/activities out of work?

Spending time with my family.

What's your favourite Newcastle hangout?

I enjoy spending time at all the beautiful parks and beaches that Newcastle has to offer.

Bronte Naughton

Coordinator of Supports

What do you love about working at Hunter Care Group?

I love the person-centred approach, and the strong values Hunter Care Group uphold. The high level of support from management and other colleagues has always been a constant throughout my entire time at HCG, not only as a Coordinator but also as a Support Worker.

What are your favourite interests/activities out of work?

Seeing my friends and exercising.

What's your favourite Newcastle hangout?

Redhead or Dudley Beach!

Erin Hall

Coordinator of Supports

What do you love about working at Hunter Care Group?

The support they give all staff and participants and the great work/life balance. HCG feels like home!

What are your favourite interests/activities out of work?

Spending time with family and watching documentaries.

What's your favourite Newcastle hangout?

Nando's

Paige Robertson

Coordinator of Supports

Certificate lll in Community Services

What do you love about working at Hunter Care Group?

I’ve been with HCG for almost 5 years. I started as a support worker in the community in 2018, worked my way to SIL Team Leader and then into the COS role. I enjoy HCG's supportive environment and culture and the ongoing efforts to provide quality services to our participants and community.

What are your favourite interests/activities out of work?

Hanging out with friends and family, going camping and to the beach.

What's your favourite Newcastle hangout?

Redhead Beach, Glenrock State Conservation Area and Harry & Lola's Cafe (Spears Point).

Leesa Corrigan

Coordinator of Supports

What do you love about working at Hunter Care Group?

It’s important for me to be a part of a workplace that’s both supportive and fun.

What are your favourite interests/activities out of work?

I love the beach, camping and just generally being outdoors in the sunshine with family and friends. I also love Thai food and sticky date pudding and ice cream!

What's your favourite Newcastle hangout?

I do love having a Newy Burger Co ‘Stocko’ burger on the hill at Bar Beach.

We love Hunter Care Group

A dynamic company looking to change how supports are being implemented treat everyone with dignity and compassion while treating each person with an individualised approach.

— Kristen R

Excellent disability support service definitely deserves the five-star rating. Very highly recommend for NDIS plan management and one to one support. Prompt and efficient very happy with the service provider Hunter Care Group.

— Jo J

I have been receiving supports through Hunter Care Group for two years now. I have always been supported throughout any process and the caring nature of those involved has supported me dramatically with achieving my goals and being comfortable with who I am.

— Susan K

I have experienced supports through a range of services in Newcastle and Hunter Care Group is by far the best! Thank you, Hunter Care Group, you have changed my life!

— Susan K

Not even a week after our first interview and we were updated on how things were progressing and our son is looking forward to starting his program! What a difference a caring, well-organised service makes! Thank you, Hunter Care Group.

— Tiffany T

Amazing environment to work in, really well organised and the staff are all so helpful and friendly to both clients and team members.

— Lyndsay G

My son receives supports through Hunter Care Group for his NDIS plan and I have been blown away with the level of commitment from all involved. Always suiting my sons needs to experienced and suitable support staff. Thank you.

— David M

This brilliant group of carers are amazing and the caring oozes out of all of them. With NDIS supports, the clients are supported with friendly carers with different experiences and hobbies. I have always been matched with workers suited to my needs.

— Lesley R

When we met our COS from Hunter Care Group, he was friendly, gave us clear advice and was excited to help our son find good quality of life. It made us feel hopeful for his future to see someone so passionate about helping to make a difference in our son’s life.

— Tiffany T

I am proud to say I’m a support worker with Hunter Care Group. This company goes above and beyond for all their consumers and staff. Management is amazing, they are always communicating with staff and consumers and always there to answer any questions or help in any way possible. I love every day working with my consumers and helping them with achieving their goals.

— Kelly B

I’ve never worked for such a brilliant team. The guys here go above and beyond for their consumers.

— Josh A

News

We are Hunter Care Group

In operation since the NDIS rollout, we’re one of Newcastle and the Hunter’s leading support services providers. Disruptors in the industry, we put people first and quality and compassion back into care. Our mental health and disability support services are simple, effective and tailored to your needs – and enabled by the latest digital systems.

Learn more

Our easy referral process

If you need support, why wait? We make the referral process quick and easy while keeping it personal – and personalised.

Make a referral

Fill in a referral form

We request that the referral form is completed with as much detail as possible so it speeds up our intake process. This information allows our team to identify our availability to provide the requested supports and also to match the referral with the most suitable team member.

Meet and greet

Once confirmed, one of our friendly team members will organise a time and place to meet. During this stage, we get to know more about the participant and how you’d like us to deliver the requested NDIS supports. We’ll also provide the participant with an information and welcoming pack explaining our services.

Develop a goal plan and match the participant

The information gathered throughout the referral process is compiled to develop a comprehensive goal plan in line with the participant’s wants, needs and requests. The relevant support worker or service is provided with this goal plan to ensure everyone works collaboratively to deliver high-quality, tailored supports.

Process complete in 5-10 days

This is our expected turnaround time from initial referral. Sometimes this may take a little longer, depending on the requirements of the service. Our team will be in touch throughout the process so you know the expected timeframe. Your supports then begin and are continually monitored and reviewed to ensure they’re delivered to a suitably high standard.

— YOUR FAQS

Got a question?

Head to our FAQ page to find answers to some of the most common questions people ask us. Or get in touch with our Newcastle team – we’re always happy to help.

Explore FAQs

Support work Coordination of supports Specialist support coordination Supported independent living Psychosocial recovery coach

Our recovery-focused supports

Explore our range of NDIS support services that help participants live life as independently and proactively as possible.

Support work

Get the assistance you or your participant needs from a reliable, like-minded support worker.

Whether you want to participate in a sport, visit a hydrotherapy pool, go to a gaming group, or complete a TAFE course, we help our participants get out there, have fun and hit goals!

Learn more

Coordination of supports

Make the best use of your funding with the help of one of our Coordinator of Supports (COS).

Learn more

Specialist support coordination

Helping participants with higher support needs overcome barriers and access the right support.

Does a participant or loved one have specific environmental or behavioural challenges and require a higher level of support? Our Specialist Support Coordinators can connect them with supports within a specialised support framework and build capacity.

Learn more

Supported independent living

Consistent supervision and skill building in a shared Hunter Care Group-owned home.

SIL involves shared supports with other housemates. A roster of care is developed in the beginning to identify the supports each participant needs throughout the week.

Learn more

Psychosocial recovery coach

Strengths-based support helping NDIS participants with a psychosocial disability manage life’s challenges.

Psychosocial disabilities can make living life as you want very difficult. But living more freely is possible with the help of our qualified and mental health experienced psychosocial recovery coaches.

Learn more

YOUR #1 NDIS PROVIDER | NEWCASTLE

Coordination of supports

Make the best use of your funding with the help of one of our Coordinator of Supports (COS)

Feel more connected and build capabilities

How can our coordinators of support help?

Who are our coordinators of supports?

Kym Draeger

Senior Coordinator of Supports

Malina Skelly

Specialist Coordinator of Supports

Kacey Houldsworth

Coordinator of Supports

Leesa Wholohan

Coordinator of Supports

Jack Mclennan

Coordinator of Supports

Lily Robards

Coordinator of Supports

Anne-Marie Adams

Coordinator of Supports

Bronte Naughton

Coordinator of Supports

Erin Hall

Coordinator of Supports

Paige Robertson

Coordinator of Supports

Leesa Corrigan

Coordinator of Supports

We love Hunter Care Group

We are Hunter Care Group

Our easy referral process

Fill in a referral form

Meet and greet

Develop a goal plan and match the participant

Process complete in 5-10 days

— YOUR FAQS

Got a question?

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Our recovery-focused supports

Support work

Support work

Coordination of supports

Coordination of supports

Specialist support coordination

Specialist support coordination

Supported independent living

Supported independent living

Psychosocial recovery coach

Psychosocial recovery coach

NDIS support done right

Get support in 5-10 days!

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